PLEASE DO NOT CONTACT US VIA PHONE. THIS PRODUCT SUPPORT PAGE WILL GUIDE YOU THROUGH SET PROCEDURES AND YOU WILL BE ASKED TO COMPLETE A FORM IF NECESSARY AT WHICH POINT WE WILL GET IN CONTACT WITH YOU.

Which of the following best describes your problem?

1. I have attempted to program one of my remote controls and now one or more things are not working

2. One of my blinds has stopped working altogether and will not respond to the remote control.

3. My blind is still working but the battery does not seem to be holding a charge for very long / I am charging the blind with frequency/One or more of my blinds appears to be working intermittently.

4. One of my blinds appears to be “beeping” every time I operate it. Answer: A beep from the motor indicates it is low on charge or out of charge. Please charge your motor.

5. My blind is still working but is noisy when operating.

6. I have another question about my motor. Use on GOT A QUESTION form and we will get back to you as soon as possible.

CLICK ON THE MOST APPROPRIATE ANSWER ABOVE

CLICK HERE TO READ OUR ELECTRIC MOTOR WARRANTY TERMS AND CONDITIONS